We accept all major forms of payment. Credit Card, Snapscan, EFT. You can make use of any of these mediums through our Payment Gateway provided by PayFast.

Where possible we prefer to be paid prior to shipping. This is simply because we lose track of what is paid for and what is not if we just ship. If payment in advance is a problem for you then let us know and we can make a plan. We are here to help you and will do whatever is in our power to make your shopping experience with us a pleasant one. If we extend a payment plan to you as a favour, it is just that, a favour. Please don’t always expect it of us as we also have a business to run and may not always be able to provide credit. If we provide credit, please pay us when you can. Don’t be a douche.

When you login to your account you will be able to see the status of all placed orders. There is also a shipment tracking widget allowing you to see when the courier will be making a stop by your delivery address. If all else fails, contact us at info@gorillastore.co.za for more information.

Changed your mind about an order before it has shipped? Just drop us an email at info@gorillastore.co.za with your order number and we will make the necessary arrangements to cancel. Once your order has shipped you will need to refer to our returns policy.

So someone loves you enough to give you the gift of choice. During checkout you will have an opportunity to enter your gift card number to make use of these funds. Any unused funds will remain available for a period of 2 years ready for you to use.

In the same way as you would use a gift certificate. Coupons are applied at checkout and will be applied to your order total. Unused balances will remain available on the same coupon code until utilised or up to 2 years.